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Check your personal email for your enrolment invitation (sent from noreplyadmissions@northumbria.ac.uk). This contains your Northumbria username and password. 

Use these details to log in to your to enrol and and access other university systems including your timetable.

• Forgot or don't have a username and/or password?
• For any other IT problems, contact our IT Service Desk.

If you need visa or immigration permission to study in the UK, you must complete a two-step enrolment process before beginning your studies.

Step 1: Online Pre-registration (before you travel to the UK)

Complete this step as soon as you receive your enrolment email and before you travel to the UK.

• Log in to the using your University username and password.
• From the dashboard, select Enrol, then choose Register for your programme.
• Follow the on-screen instructions to complete your pre-registration.

Step 2: Upload your Visa Documents and your eVisa Share Code for verification (as soon as you arrive in the UK)

As soon as possible after you arrive in the UK, you must upload your visa documents and your eVisa share code for verification via the . It can take up to 5 working days to complete the verification process, and a further 2 working days before you can access your timetable, University systems and collect your Smartcard.

Support with enrolment:

For further information and guidance on the enrolment process please visit in Ask4Help Online on your .

from on .

We know that there is a lot of information to take in during your time at university – so to help you navigate Northumbria, your brings all of the knowledge, advice and support you need together in one place. 

As well as links to essential Northumbria information such as your timetable, your virtual learning environment (Blackboard) and Library Online, you can also use the Portal to read the latest Northumbria news stories, keep your personal details updated and check your finance and accommodation status.  

If you have any questions during your time at Northumbria, you can search  in your Student Portal for the answer, or submit an enquiry via the text box at the end of each article and a member of our team will get back to you.

Having trouble accessing your Student Portal?

• If you have not received your login details please contact Applicant Services.

• If you have forgotten your username, please contact

• If you have forgotten your password, you can reset it using or (available 24/7).

   

   

Our aim is to ensure students are supported to reach their full potential and have the best possible experience here at Northumbria. If you have an accessibility need - including Specific Learning Differences and neurodiversity - we offer support throughout your journey with us, even before you arrive.

Visit Accessibility Support for more information and to register with the Student Accessibility Team, who can ensure any relevant support is in place before you get here. 

And look out for quiet times at the start of our welcome and induction events.

Campus Accessibility

We are also committed to ensuring our campuses are accessible, and have partnered with AccessAble to create detailed guides to the physical access features of all our buildings and services. This include information on colour contrast and lighting, signage, background noise, and much more. See AccessAble - Campus Access Guides for more information.

If you would like to see some of the spaces you will be studying and socialising in before you get here, you can view our Virtual Campus Tours. 

As soon as you arrive in the UK you must complete Step 2 of the enrolment process.

Step 2: Upload Your Visa Documents and eVisa Share Code for Verification (as soon as you arrive in the UK)

As soon as you arrive in the UK, you must upload your visa documents and your eVisa share code via the . Please ensure you do this as soon as possible. Verification can take up to 5 working days, and it can take a further 2 working days to access your timetable, University systems and collect your Smartcard.

Once your enrolment is complete you will receive a confirmation email to your University email address and personal email address. 

For further information and guidance on the enrolment process please visit in Ask4Help Online on your .

After you have received confirmation of enrolment, please allow up to 48 hours for systems, such as your timetable to be ready. 

You can then:

• this shows when and where your classes are. 
• : this is how we will contact you during your studies.
• : your online learning space.
• your student ID, Library and Students' Union card. You also need this to access University buildings and register your attendance.
• Attend your programme induction: an important introduction to your course and the University (see below for details).
• Complete mandatory Consent and Bystander training: Details of how to access and complete this training will be emailed to you.

See the linked articles on your Student Portal for full details of these tasks. If you have any questions you can submit an enquiry at the end of each article or contact the on campus. 

We recommend all students download the following apps:

• : Multi-factor authentication for secure login to University systems.
• : the University safety app.
• : keep up to date with University life.